We ship to more than 200 countries around the world. Shipping is free of charge all countries. Please keep in mind that we are not aware of the shipping and handling policy of all countries, therefore some can charge you for handling and tax fees. If for some reason the address provided is incorrect, the package will come back to its original location. Customers will be charged for shipping in that case.
Please be sure to provide your exact billing and shipping address. We would like to request you to provide us your phone number and e-mail as well in case we need to reach you regarding your order.
Production and shipping time:
All of our products are made to order. Standard fabrication time of most items is 8 weeks after the order is placed, and does not include shipping time.
Every dress is made to order which means all of our dresses whether a standard or custom size, are tailored just for you once you place your order. This means we do not have factory made dresses, instead they are all crafted by our highly skilled tailors.
The turnaround time is the same for all sizes.
Dresses, boleros, veils, belts generally take about 8 weeks to be tailored and be sent out to you.
Your order becomes officially accepted once the payment has gone through.
Once your order is completed and tailoring has been fisnished, shipping takes about 5-10 business days.You may be charged custom duties and taxes. Please note that we do not take responsibilites for those charges.
Please check your e-mails regularly, delivery services might request you for extra information.
We find it extremely important to work with the most trustworty shipping services such as DHL, EMS, TNT, DPD etc. We choose which delivery service will handle your package based on your country.